![]() ![]() ![]() Consistent with Resolution M-4842, SoCalGas waived security deposits for active customers that established service, and it suspended reassessment of creditworthiness that would trigger additional deposits for active core customers. On August 4, 2020, SoCalGas self-reported its collection of residential deposits to the CPUC. In addition, the CPUC adopted Decision 20-06-003 on June 11, 2020, which prohibits the IOUs from requiring any residential customer to pay establishment of credit deposits for new service or reestablishment of service deposits for any reestablishment of service. This included waiving deposits for residential and small business customers retroactively to Ma– the date of Governor Gavin Newsom’s declaration of a State of Emergency in response to the COVID-19 pandemic. On April 17, 2020, the CPUC issued Resolution M-4842, directing investor-owned utilities (IOUs) to implement consumer protections using the emergency disaster relief program guidelines set during the COVID-19 pandemic. Under the settlement between the CPUC’s Consumer Protection and Enforcement Division (CPED) and SoCalGas, the utility will pay: $2,086,275 to residential and small business customers that were improperly billed for deposits a $400,000 penalty to California’s General Fund and $213,725 to SoCalGas’ Gas Assistance Fund to assist customers facing financial hardship in paying their bills. The California Public Utilities Commission (CPUC) today approved a $2.7 million settlement agreement with Southern California Gas Company (SoCalGas) for its improper collection of deposits from the utility’s residential and small business customers. ![]()
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